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Trillian

Legacy instant messaging platform that has been upgraded with secure communications features for HIPAA compliance

8.6

83 Votes

Comprehensive Messaging Solution for Modern Businesses

Trillian is a robust, multi-platform instant messaging service designed to streamline communications across businesses of all sizes. This software provides a comprehensive messaging platform that supports a wide array of communication channels.

Key Features and Functionality

Unified Communications: Trillian consolidates various messaging channels into a single platform. This includes social media, emails, SMS, and other instant messaging systems. This unification of communications makes the software a central hub for all business communications.

Security: Trillian takes security seriously. The platform offers end-to-end encryption, ensuring that all messages and files shared across the system are kept confidential. It also provides SSL/TLS for secure connections, further enhancing the safety of data.

Group Chat: Trillian comes with a group chat feature that allows team members to collaborate on projects effectively. This feature supports large chat rooms, making it possible to communicate with multiple team members simultaneously.

File Sharing: Trillian supports file sharing, making it easy for team members to share documents, images, and other files within the platform. It even allows for drag-and-drop functionality for easier file transfer.

Performance and Ease of Use

Trillian is known for its clean and intuitive interface, making it easy to navigate and use. It offers a smooth user experience, with quick load times and minimal lag. The setup process is straightforward, and the software runs smoothly on various platforms, including Windows, Mac, Android, and iOS.

Customer Support

Trillian provides responsive and helpful customer support. Users can access support via email or through the support forum on their website. There is also a comprehensive FAQ section for users to find quick solutions to common issues.

Conclusion

Trillian is an excellent choice for businesses seeking a centralized communication platform. Its combination of comprehensive features, robust security, and ease of use make it a compelling choice for teams of all sizes. Whether for internal communications or customer engagement, Trillian delivers a powerful and efficient messaging solution.

Highest-Rated Features:

  1. Web Application
  2. Notifications
  3. Mobile Application

Lowest-Rated Features:

  1. Integrations
  2. Search
  3. File Sharing
Company
Cerulean Studios
HQ Location
Brookfield, CT
Year Founded
1998
LinkedIn® Page
https://www.linkedin.com/company/141951 (4 employees)
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